Comment #179 on issue 259165 by ***@href.com: Chrome 28 hanging
windows 7 x64
I have had total system freeze with Chrome Version 28.0.1500.95 m (current)
going back several weeks to about 14-July-2013 when I tested 28.0.1500.72 m
and version 28.0.1500.71 m.
This hard freeze happens only in Chrome (not Firefox, not IE) and only on
certain web pages.
It does not involve you-tube and it does not involve any flash plug-ins.
When I tested and experienced the crash a few minutes ago, I had zero (0)
extensions enabled. I had my headset plugged in -- therefore no audio
through the system speakers.
Laptop model is VAIO_VPCF115FM
Windows7 64-bit Home Premium
See attachment for CPUID report.
For what it's worth, I tested the same version of Chrome inside VirtualBox
using WinXP on the same laptop (as host) -- and that works. The VirtualBox
is configured to have only 1 cpu.
In my opinion, the problem happens on PHYSICAL machines not VIRTUAL ones.
If the Chrome team insists on trying to solve this by testing virtual
machines they will not get real far.
I am attaching my CPUID report in txt format. Obviously this problem
happens on a wide range of systems. I would imagine that someone at Google
can afford to buy at least one machine that will reproduce the problem. I
will sell my laptop to Google and I'm sure plenty of others would, too.
I can reproduce this problem 100% reliably within a few seconds of using
Chrome on a given web page which is part of our intranet.
And of course I have no "crash report" because the hardware freezes and I
have to power off, power on.
I truly hope that the Google QA team wakes up and realizes that this Chrome
problem is WIDESPREAD and FATAL. It is worse for Google than for us. We
can use Firefox, Opera, IE or whatever but Google stands to lose its
reputation. Three weeks with no real fix ?!? No real dialog with
developers who clearly have tried everything under the sun to diagnose the
I have not tested Canary. I am not sure how many more hard freezes Windows
7 can tolerate before it corrupts my OS partition.
CPU-ID-report.txt 78.1 KB
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